Vendors FAQs

How does Cloudamart work?
Cloudamart is a technology company that connects local consumers and local businesses with delivery by independent contractors. Learn more at www.cloudamart...
Mon, 25 Jan, 2021 at 11:57 PM
How do I activate my business on Cloudamart?
The Vendor Portal is a self-help tool for Partners to review and update important information such as sales history, bank account information, business hour...
Tue, 26 Jan, 2021 at 12:01 AM
Is Cloudamart available in my area?
The easiest way to check if Cloudamart is available in your area is to begin the self-sign up process from the website. You will be instantly notified upon ...
Tue, 26 Jan, 2021 at 12:09 AM
First Order, $10 off - Promotion Overview
What is First Order, $10 off Promo?   First Order, $10 off promo is a paid marketing promotion on Cloudamar that encourages new customer acquisition by offe...
Tue, 26 Jan, 2021 at 12:16 AM
How do I use the Vendor Portal Dashboard?
  Understanding the data: Net Sales: How much money you’ve brought in (gross sales less tax, commission, refunds, marketing fees, and any store charges). ...
Tue, 26 Jan, 2021 at 12:21 AM
How do I update my products on Cloudamart?
Through the Vendor Portal, you will be able to: Add new items, modifiers, and options to your menu Edit categories, items, modifiers, and options (sett...
Tue, 26 Jan, 2021 at 12:24 AM
How do I update my store/business hours and closures?
To edit normal business hours: Please log in to your Vendor Portal under configurations.  To edit special hours/closures: Under configuration disable th...
Tue, 26 Jan, 2021 at 12:28 AM
Missing payments
All payment information is available under the accounting section in your Vendor Portal and is connected directly with your Stripe Merchant account to recon...
Tue, 26 Jan, 2021 at 12:29 AM
I'm too busy - how can I pause orders temporarily?
You have to submit a request to disable your store from the platform and then re-submit to re-enable. 
Tue, 26 Jan, 2021 at 12:30 AM
How can I let customers know that we offer delivery?
The easiest way to let your customers know if by using your current platforms to its maximum advantage, if your business has weekly flyers you can use that ...
Tue, 26 Jan, 2021 at 12:32 AM